FAQs

Frequently Asked Questions

Orders & Shipping

• How long does delivery take?,
•  Standard UK delivery takes 3–5 working days. Express delivery is available at checkout.
• Do you offer free shipping?,
•  Yes! We offer free shipping on all orders over £50.
• Can I track my order?,
•  Yes, you'll receive a tracking link via email once your order has been dispatched.

Products & Ingredients

• Are your products cruelty-free?,
•  Absolutely. Beauty Bar products are never tested on animals.
• Are your products suitable for sensitive skin?
• All our products are dermatologist tested and formulated with clean, skin-safe ingredients.
• Do you use clean ingredients?
•  Yes, we are committed to clean beauty, free from harmful chemicals and harsh additives.

Returns & Refunds

• What is your return policy?
• We accept returns within 30 days of purchase for unopened/unused products.
• How do I initiate a return?
•  Contact us at our Help Centre and our team will guide you through the process.

Account & Payments

• What payment methods do you accept?
•  We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay and Shop Pay.
• Do I need an account to order?
•  No, you can checkout as a guest. However, creating an account gives you access to order history and exclusive offers.